Last updated: 4 July 2026
1. Data controller
The controller of your personal data is Hear Me Out Foundation entered in the KRS register under number 0001228204, NIP 8262231785, REGON 544296752. Contact: uslyszmnie.fundacja@gmail.com, tel. +48 669 907 278.
2. What data we collect
We only collect data you provide yourself: first name (or pseudonym), e-mail address, phone number and the content of messages sent via the contact form, e-mail, phone or WhatsApp. Providing full personal data is not required to receive support.
3. Special category data
If you share information about your health (including mental health) in a message, we process it solely on the basis of your explicit consent (Art. 9(2)(a) GDPR), which you give by voluntarily providing this information. You can withdraw your consent at any time.
4. Purposes and legal bases of processing
We process your data to: respond to your message and arrange a consultation (Art. 6(1)(b) and (f) GDPR), organise support programmes, workshops and volunteering (Art. 6(1)(b) and (f) GDPR), and fulfil the foundation's legal obligations (Art. 6(1)(c) GDPR).
5. Confidentiality
The content of conversations with specialists and in listening circles remains confidential. The exception is situations where there is a serious threat to your life, health or the safety of others — in such cases the specialist may be obliged to seek additional help.
6. Who we share data with
Data may be processed by providers of technical services (website hosting, e-mail, cloud services), solely to the extent necessary to provide them. We do not sell or share your data for marketing purposes.
7. How long we keep data
We keep data for as long as necessary for the purposes described above, no longer than 3 years from the last contact, unless the law requires a longer period.
8. Your rights
You have the right to: access your data, rectify it, erase it, restrict processing, data portability, object, and withdraw consent at any time. You also have the right to lodge a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
9. Cookies
The site uses essential cookies to ensure it works properly and — with your consent given in the cookie banner — analytics cookies. You can change your settings at any time in your browser or in the consent settings.
10. Contact
For all matters concerning personal data, write to us: uslyszmnie.fundacja@gmail.com. We prefer contact by e-mail.